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Complaints Module: How to properly set up complaints through ecratum

by Reema Singhal on 05/05/2015

Your daily business is often disrupted by unforeseen mistakes in supplies and raw material deliveries, which entail that you send relevant complaints to your suppliers. Complaints are a time-consuming process, which takes your nerve, even though you really should turn to more productive tasks. You must inform your supplier, send reminders to resolve the complaint, and inform all your involved colleagues throughout each step of the complaint process till it's resolved. In addition, there are often different reasons for complaints from various suppliers that may require each individual attention.

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Topics: modules, complaints, for supplier manager