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6 Reasons to Use a Web-Based SRM Software System

by Anna Dunn on 20/09/2018

There are several benefits to implementation of a web-based SRM tool, all of which ultimately help make daily processes within your team more efficient. 

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Topics: for supplier manager, risk management, Document Management, manufacturing documentation, Supplier Relationship Management Software, SRM Software, Web-Based Document Management, SRM Benefits, Benefits of Supplier Relationship Management

5 Most Common Document Management Mistakes

by Anna Dunn on 13/09/2018

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Topics: supplier documentation, Certifications, product documentation, Document Management, manufacturing documentation, supplier relationship management, Manufacturing Audit, Manufacturing Certifications

ISO 10002 - What you need to know

by Bertrand Duteil on 07/09/2017

Companies always try to create the best product for their customers, in order to keep them satisfied and regulars of your brand. Nevertheless, complaints will always be a part of any product selling, possibly damaging your customer base. But a complaint is actually gold for your business! As expressed by Bill Gates, founder of Microsoft, “Your most unhappy customers are your greatest source of learning.” Use that complaint and turn it into an opportunity to improve your product.

To help you manage your complaints and keep up your customer satisfaction, ISO developed the ISO 10002,  a quality management process specially tailored for complaints handling. We will today learn more about the ISO 10002 and how to implement it in your company.

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Topics: Certifications, tips, ISO standard

SA8000 Standard: What you need to know

by Bertrand Duteil on 31/08/2017

As a company, you know that your employees are as valuable as your products themselves - if not more valuable. Nevertheless, it can be hard sometimes to know the workers conditions in your supply chain. One way to bring transparency in your supply chain is to ask for a social compliance certification such as the BSCI or the SA8000 standard.

We will today learn more about the SA8000 certification and how to implement it in your company.

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Topics: Certifications, tips

REACH Regulation: What you need to know

by Bertrand Duteil on 24/08/2017


Chemicals and hazardous substances are among the most controlled and regulated goods on the market, but they are also the most used in our daily products such as cleaning products or clothes. In the European Union, every chemical has to be registered by the European Chemical Agency (ECHA) and to follow the REACH procedure.

We will today learn more about the REACH regulation and how to apply it to your company.

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Topics: Certifications, tips, risk management

DIN EN 15593 - What you need to know

by Bertrand Duteil on 17/08/2017

Hygiene and safety are key aspects of the food industry. While most of the focus is made on the food production, it is important not to forget packaging safety in order to avoid any hazard and contamination. An easy way to be sure of your packaging safety is to get them from a certified manufacturer. Several options exist such as the BRC/IoP or the FEFCO GMP for the cardboard packagings.

We will today learn more about one of the most popular packaging certification: the DIN EN 15593 certification.

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Topics: Certifications, tips

RFI - RFP - RFQ: Which one do you need?

by Bertrand Duteil on 10/08/2017

When launching a new project or a new product, you will often need new supplies and new suppliers. In order to get a qualitative product for the best price, you will need to go through a long phase of supplier selection and to compare the different offers you get.

To make the selection easier, you can request several documents from your potential new supplier such as an RFI, an RFP and/or an RFQ.

We will today learn more about those three documents and give you tips to always request the one you really need.

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Topics: supplier documentation, document types, tips, product documentation

SRM and End-to-End Supply Chain visibility: What you need to know

by Bertrand Duteil on 03/08/2017

Production and procurement are both at the core of every company. Without them, no product can be made and without product, no business can be made. Therefore, knowing your suppliers and mastering the whole supply chain is at the same time critical to run a business and an endless source of possible optimization.

While End-to-End (E2E) Supply Chain visibility is more important than ever, we will today see how SRM (and more specifically SRM tools) can help you achieve a full visibility on your complete supply chain.

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Topics: supplier documentation, tips

Sustainability in the food industry: Which certificate for what?

by Bertrand Duteil on 27/07/2017

Sustainability, from the latin “sustinere” meaning “to hold up”, is traditionally made of three pillars: environmental sustainability, social sustainability and economic sustainability. To achieve “sustainable development”, as defined by the Brundtland commission in 1987 - the “development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”, the environmental sustainability must become a primary focus. The food industry is no exception, and must also do its best to limit its impact on nature to become more sustainable.

Today, we will review five sustainability certificates which can help you make your products more sustainable.

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Topics: Certifications, tips

Five tips for your document request & suppliers follow-up

by Bertrand Duteil on 20/07/2017

Information and documentation are the basis of every business. Some of those documents are internal and specific to a company and other have to be requested from other companies and suppliers - and this is where the problems start. While document requests should be quick and easy, the task can easily become a financial, time and energy consuming hassle.

After discussing the mistakes to avoid with document management, we will today give you five tips to make your document request as smooth and efficient as possible.

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Topics: tips