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5 Ways to Improve your CAPA Processes

Posted by Anna Dunn on 18/10/2018

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Managing CAPA (Corrective Action and Preventive Action) can be tricky, but nonetheless it’s an important part of the quality assurance process. Here are five ways to ease the CAPA management process to prevent and correct supplier issues:

1. Cross-Departmental Collaboration

Collaborate throughout departments to ensure a big picture overview of all of the issues that may have occurred. This cross departmental collaboration will allow for a more detailed view on how to deal with the current situation and prevent future issues with suppliers.

2. Avoid overuse/underuse 

Since CAPA can be quite a time consuming process, it’s better to keep a balance regarding the amount of reports created to use your labor resources wisely. Not every issue needs cross departmental collaboration and filing of a formal CAPA.

3. Focus on both Preventative and Corrective Actions

By paying attention to not only corrective actions that need to be filled out, but also making sure to escalate to the next level and focusing on preventative actions is also important.

4. Use an automated quality management system

By streamlining your daily processes of filing and reporting corrective actions to your suppliers, you can focus on what matters most. By using a specialized software like ecratum Corrective Actions, you can keep track of supplier evolution and progress when it comes overall performance, saving your company time and money.

5. Get to the root of the problem

Rather than staying within the realm of reactive processes, it’s also important to understand the underlying reason behind issues when it comes to supplier performance. By identifying the root cause, you can effectively prevent similar issues from happening in the future, saving you time and money.                

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Tags: SRM Benefits, Supplier Relationship Management Software, corrective actions, CAPA, Corrective Action, Corrective Action/Preventive Action