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Laura Heisch

Laura Heisch ist im Online-Marketing von ecratum für den deutschsprachigen Content zuständig. Sie versorgt unseren deutschen ecratum-Blog mit spannenden Beiträgen rund um das Thema Lieferantenbeziehungsmanagement, Neuigkeiten zu ecratum und den Branchen, die ecratum bereits nutzen.

Last Posts

Feature of the week: Registration form for an online presentation

by Laura Heisch on 26/04/2016

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ecratum now offers you the possibility to directly register for an online demonstration ! Try it now and schedule a free demo: you will have the opportunity to learn more about our portal and features. Our team will explain to you the different features offered by ecratum and answer your questions.

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Topics: about ecratum, for supplier manager, for customer service

ISO 9001 certification: what you need to know

by Laura Heisch on 31/03/2016

Quality Management (QM) is an important aspect of every business to ensure and improve the quality of their products, services and internal processes. In some industries such as pharmaceutical and food manufacturing, the introduction of a Quality Management System (QMS) is a legal requirement.

A few certifiable standards exist to define minimum requirements for an effective quality management system, regularly evaluated during audits. One of the most frequent standard certification for businesses in quality management is EN ISO 9001.

What is ISO 9001?

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Topics: Insider, for supplier manager

6 common mistakes in document management

by Laura Heisch on 24/03/2016

 Document Management often requires a high administrative effort and organisation, Bringing several parties to work together on the same document, numerous issues can arise, occurring most of the times at the expense of the participants. Here are the most frequent issues occuring when managing documents without a central document system:

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Topics: Insider, for supplier manager

Feature of the week: ecratum partner page

by Laura Heisch on 22/03/2016

Do you know our ecratum partner page on the website? We present you there a selection of businesses with whom we cooperate. You can currently find on this page companies offering webbased solutions in the domain of management and reporting on Corporate Social Responsibility, Inventory Management and Database for Risks in Food Safety. We team up with these companies to offer you the best support for your daily business in different divisions.

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Topics: about ecratum

5 signs that you need a SRM software solution

by Laura Heisch on 17/03/2016

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Topics: about ecratum, for supplier manager

Tip: 6 Benefits of using a Software-as-a-Service

by Laura Heisch on 10/03/2016

ecratum is a Software-as-a-Service (Saas) application for Supplier Relationship Management (SRM). It is a webbased and easy-to-use supplier record management application, optimizing communication between businesses and their suppliers.

Software-as-a-Service is part of the Cloud-Computing field and is defined as a webbased software "that is owned, delivered and managed remotely by one or more providers. The provider delivers software based on one set of common code and data definitions that is consumed in a one-to-many model by all contracted customers at anytime on a pay-for-use basis or as a subscription based on use metrics." (Source)

We collected for you the top 6 benefits of SaaS compared to traditional On-Premises (server-based computer programs) softwares.

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Topics: Insider, Tipps, for supplier manager, for customer service

SRM: Common perception vs. Reality

by Laura Heisch on 03/03/2016

The common perception of Supplier Relationship Management often implies a straight chain of procedures and always follows the same steps. Nevertheless, it often leaves out the other facets of SRM such as the daily work with the suppliers, documentation sharings or communication.

The common perception of Supplier Relationship Management (SRM) is the following:

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Topics: Insider, for supplier manager

The ecratum beta version is ready!

by Laura Heisch on 18/02/2016

As previously announced, a closed beta version of the new ecratum with upgraded and new features is now online. The open one is coming soon. Let's walk through the new app to present the different features now offered on ecratum!

Dashboard

Our new dashboard helps you to easily keep track of the different on-going tasks and see where your action is needed. It is divided into two different boxes: Inbox (where you can track the tasks you have received) and the Outbox (where you can track the tasks you have created).

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Topics: about ecratum

Questions about ecratum? We give answers

by Laura Heisch on 16/02/2016

ecratum is a webbased easy-to-use supplier record management application, optimizing communication between businesses and their suppliers.

You are interested in ecratum and its features but still have questions about the functioning of our app?

Find all the answers to your question on our FAQ : www.ecratum.com/faq.
You will find informations about topics such as security on ecratum or how to respond to suppliers on ecratum. 

You can also of course browse through the different blogpost to find information on our different features. 

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Topics: about ecratum, for supplier manager

Special Valentine's day - How to improve your business partnership?

by Laura Heisch on 11/02/2016

Valentine's day is coming ! In many aspects, a business partnership is a lot like a love relationship. Following our motto "Love your supplier", we are giving you a couple of ways to improve your business partnership.

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Topics: Tipps, for supplier manager