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New online help for suppliers

Posted by ecratum on 12/07/2013

From now on, all suppliers have access to our online support features:

support.ecratum.net
Here you can find our guidance, which tells you where you can find helpful information.  

english.ecratum.net
This site offers you solutions to frequently asked questions. Furthermore you can search for information through a search run. If you don´t find an answer to your question, you have the possibility to create a ticket. Thus our support team will receive your request. If you log in to our ticketsystem you have an overview of your questions and the current status of them.