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Feature of the week: Automatic request for supplier documents

by Reema Singhal on 27/05/2015


ecratum is proud to present this weeks latest feature. This refers to the existing features in ecratum that are in high demand. This week we have:

Automatic request for supplier documentation on the basis of supplier questionnaire

After you have successfully registered and invited your suppliers to ecratum, your suppliers will receive a questionnaire. This questionnaire asks your supplier to provides detailed information that is relavanet to your needs. For example, location, names and contacts numbers of the right person as well as certificates.


Topics: features on ecratum, supplier documentation, modules, for supplier manager, feature of the week

New Feature: Create raw material groups

by Reema Singhal on 19/05/2015


Create groups for the raw materials that you need for manufacturing your product.

Until now you could manage your raw materials and their corresponding documents. With the new feature it is now also possible to group and assign your raw materials.


Topics: raw material documentation, modules, new feature, for supplier manager

Complaints Module: How to properly set up complaints through ecratum

by Reema Singhal on 05/05/2015

Your daily business is often disrupted by unforeseen mistakes in supplies and raw material deliveries, which entail that you send relevant complaints to your suppliers. Complaints are a time-consuming process, which takes your nerve, even though you really should turn to more productive tasks. You must inform your supplier, send reminders to resolve the complaint, and inform all your involved colleagues throughout each step of the complaint process till it's resolved. In addition, there are often different reasons for complaints from various suppliers that may require each individual attention.


Topics: modules, complaints, for supplier manager

New: groupfilter in all modules

by ecratum on 20/02/2015


To simplify your supplier management you are now able to filter by groups. You can find the filter in all modules. 

Click on Filter:

Then select your supplier group:

Topics: features on ecratum, modules, new feature, for supplier manager, for customer service